AboutRansomware Help

A leading provider of ransomware recovery and cyber security services. We help businesses of all sizes recover from ransomware attacks and stay protected in the future.

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Our Offices

We are committed to promptly recovering your data and restoring normalcy to your operations.

We understand that ransomware attacks can be a stressful and overwhelming experience. We are here to help you through the process and get your business back up and running as quickly as possible.

We have a team of experienced and certified experts who are dedicated to helping you recover your data and get back to business. 

We employ state-of-the-art techniques and cutting-edge technologies to decrypt your files and eliminate any trace of the attack. Our meticulous approach ensures that your valuable data is fully recovered.

Our team of experts has a proven track record of +1500 successfully restored operations and businesses affected by ransomware, and we’re confident in our ability to do the same for you.

We go above and beyond to help you prevent future attacks. Our experts will provide you with comprehensive guidance on strengthening your cybersecurity infrastructure, empowering you to better defend against potential cyber threats and minimize the risk of recurrence.

These services include security monitoring, security updates, training, and support.

+30 years of experience in data recovery
A teamof +80 expert engineers
+1500Ransomware cases resolved worldwide
+550 Typesof ransomware solved

Our Mission

Our mission is to help businesses recover from ransomware attacks and stay protected in the future. We believe that everyone should have access to the required technical resources they need to professionally recover their data and never pay ransom, thus, never exposing their reputation and business sustainability to cybercriminals.

Our Values

We are committed to providing our customers with the following values:


We have a team of +80 experienced and certified experts who are dedicated to helping you recover your data and get back to business.


We are transparent about our services and pricing. We will never surprise you with hidden fees or charges. Our recovery solutions are backed by a contractual money-back guarantee, offering our clients total confidence.


Our industry-leading recovery processes offer a 6-day average recovery time. We will work hand-in-hand with you to develop a customized recovery plan that meets your specific requirements.


We offer competitive pricing for our services. We are committed to providing our customers with the best value for their money.

We're certified

Our comprehensive range of cybersecurity services

A ransomware attack occurs every 11 seconds. It is crucial to act immediately and speak with a licensed professional to ensure the swift removal of ransomware and recovery of your data.

We’re dedicated to providing comprehensive solutions to protect your business.

Ransomware recovery & decryption

Recover your company´s systems and critical files affected by ransomware.

Our decryption experts rely on ransomware removal tools and proprietary, cryptography-based decryptor software to ensure databases and files are restored to its original state and format. Our reverse-engineering decryption services guarantee companies of all sizes a quick, hassle-free return to operations.

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Backup solutions

After recovering your data to its original format, to fortify your data protection, we offer secure backup solutions tailored to your needs. Our state-of-the-art systems create regular backups of your data, protecting you from potential data loss caused by malware or ransomware attacks.

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Data recovery

Whether your data has been lost, deleted, corrupted, or rendered inaccessible because of hardware failure, human error, malware, or other forms of damage, we’re here to assist in the recovery process. Our skilled technicians employ cutting-edge tools and industry best practices to recover your data after any scenario.

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Cybersecurity consulting

Our experienced consultants will assess your current security measures and provide recommendations to enhance your defenses. Our proactive approach involves offering valuable insights and recommendations to enhance your cybersecurity infrastructure, ensuring robust protection against future attacks for your business.

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Some of our customers

Ready to fortify your defenses against ransomware?

Don’t let ransomware hold your data hostage. Our experts will provide you with comprehensive guidance on strengthening your cybersecurity infrastructure, empowering you to better defend against potential threats and minimize the risk of recurrence.

Reach out to us now and take the first step towards restoring operations and a more secure future.

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They have got their data back with our recovery services

At Ransomware Help, we take immense pride in our proven track record of successfully serving 1500+ clients with 99% effectiveness. Say goodbye to negotiations and ransom payments, protect your business against future threats. Join our growing list of success stories today!

Ransomware Help was critical in assisting me when my small business was attacked by ransomware. I was able to research their services through a YouTube video about their business. I contacted them through the website and received an immediate response. The references on their website were also very helpful, as I was able to contact someone with the exact type of business as mine with a similar situation—they assured me Ransomware Help was legit and resolved their issue completely. I received a quote for diagnostics, and a very professional contract and invoice from Ransomware Help followed. Once diagnostics were complete, they gave me a new contract and invoice for the recovery service itself. The contract and invoice were easy to access and complete. Communication from Juan and Ransomware Help was always very prompt and they communicated through the entire process. Their reassurance was so critical during this stressful time. The service itself was very thorough and also timely, allowing me to resume business as soon as possible. All the data (files) was recovered in the exact same condition it was in before the attack. I unfortunately did not have a back-up for the data, but Juan and his team were still were able to decrypt the virus & recover all data. As a result, I did not have to pay or negotiate any ransom with the bad actors who stole my information. Thanks Juan and Ransomware Help! I highly recommend their services.
Erika Johnson
Erika Johnson
Ransomware Help offered us a guarantee of recovery. We revised their service contract agreement and it included the guarantee. They delivered as promised. We never had to deal with ransom payment. They finished the recovery very quickly. and 100% successful. Thanks Juan for your great service.
Hua Huang
Hua Huang
Thank you Ransomware Help for recovering our databases. We have tested all files and they work correctly. Your support and recovery service were were agile and personalized. Great job.
Rhinel Arias Polanco
Rhinel Arias Polanco
They were prompt and quickly resolved the ransomware issue and recovered all our data and programs.
David Rimi
David Rimi
I don’t know how your cryptography engineers work but we were ecstatic to watch your decryption tools working in our systems and recovering every drive in our NAS one by one.
francisco wilches
francisco wilches
Everyone says there was no way to decrypt a Makop ransomware. You guys did it in 4 days, great work Ransomwarehelp. Thank you for your support, immediate attention, and support, you were always in contact with us every step of the recovery. Our data was recovered in perfect conditions.
Cami Blair
Cami Blair
Thanks Juan, great service, we are gladly back in business and our accounting department is happy. All databases and files are good.
chuck peñalver
chuck peñalver
Thank you for your great help in recovering our data. We never thought we would be back in business after the attack. All our data is good.
Juanita Yepes
Juanita Yepes
I have high trust in David and his services. Since I know him, everything he said or promised was was true. As a German, I highly appreciate this haha
Joel Schade
Joel Schade
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